Band of Trust

At SClout, we passionately believe in keeping our customer's interest on top of everything else. Our day begins and ends with the aim of keeping our customers happy and with that goal in mind we promise you our Band of Trust. Band of Trust comprises of our values with which we aim to consistently deliver a trusted shopping experience to all our customers:

  • SClout does not permit merchants to sell duplicate, spurious, knock-offs or grey channel items. Merchant guarantee to sell only genuine products to customers through All Merchants listing their products on are required to enter into an agreement to list and sell only genuine products.

  • We will replace any order within 10 days of delivery, with free return shipping if you received the product which is not as per the specifications ordered by you, such as:
    • Wrong Size
    • Wrong Colour
    • Wrong Style
    • Wrong Quantity
    • Dead on Arrival
    • Missing Parts/Accessories
    • Defective, Or
    • Significantly different from the description given by the merchant. However, please make sure that the merchandise has not been used/worn or altered and is accompanied by its original price tag and packing slip. Our Band of Trust is woven into every fibre of our team, and if you ever need more information on anything please feel free to contact us.